The experience economy is where it’s at, and MGM Resorts is placed strategically to be in the center of it. We are a global entertainment company with national and international locations featuring best-in-class hotels, live and theatrical entertainment experiences and an extensive array of restaurants, nightlife, retail and sports offerings. The MGM Resorts portfolio encompasses 30 unique hotel and destination gaming offerings, including some of the most recognizable resort brands in the industry.
Meet Our Technology Leaders
President of Commercial and Growth "MGM Resorts sits at a unique intersection between hospitality and huge consumer appetite for experiences. More and more, consumers gravitate toward experiences that entertain, delight, sustain, build treasured memories and create lasting connections. MGM has the assets, scale advantage and strong brand to grow and deepen its customer relationships taking aim at such opportunities". "The building blocks of digitization – user experience, design and technology – have been harnessed by companies like Airbnb, WeWork and Uber to revolutionize their spaces. We need to obsess over changing consumer behaviors within our sights, and use these same building blocks to grow in new ways. I look forward to partnering with the executive team to bring this ambition to life." – Atif Rafiq
(Ex Amazon, Yahoo, AOL, startup CEO, and Angel Investor)
SVP Digital Engineering and Architecture “We’re taking MGM forward by investing in the digital space. Getting the codebase in one place is one of the first steps.” “Collaboration and customer focus are our core principles. It’s all about collaborating across the business to make guests happy.” – Jay Sreedharan
(Ex Microsoft, Starbucks and Advisor)
Acting CEO and President “We have an incredible challenge ahead. We have a talented leadership team, the best employees in the world, and a loyal customer base. I have every confidence that MGM Resorts will remain the global entertainment leader once this crisis is contained and it is safe to operate.” – Bill Hornbuckle
slide 1 of 3 President of Commercial and Growth "MGM Resorts sits at a unique intersection between hospitality and huge consumer appetite for experiences. More and more, consumers gravitate toward experiences that entertain, delight, sustain, build treasured memories and create lasting connections. MGM has the assets, scale advantage and strong brand to grow and deepen its customer relationships taking aim at such opportunities," Rafiq said. "The building blocks of digitization – user experience, design and technology – have been harnessed by companies like Airbnb, WeWork and Uber to revolutionize their spaces. We need to obsess over changing consumer behaviors within our sights, and use these same building blocks to grow in new ways. I look forward to partnering with the executive team to bring this ambition to life." – Atif Rafiq (Ex Amazon, Yahoo, AOL, startup CEO, and Angel Investor)
KEY Technology roles at MGM
Product Manager MGM Product Managers act as CEOs of their product areas and are responsible for delivering digital solutions to the most critical customer problems and business opportunities. They have a distinctive skill set that combines engineering, design and business knowledge with a deep empathy for customers to create engaging experiences across MGM's physical and digital properties. We are seeking Product Managers with experience in multiple areas of business including e-commerce, on property experience, itineraries, communication channel optimization/personalization, and many more. Preferred candidates will have over four years of experience working within an agile product team building customer facing software and over two years of building and leading digital products at scale.
Senior Software Engineer - Back End The Software Engineers at MGM Resorts International are responsible for taking technology innovations to the next level. The primary responsibility of the position will be to partner with Tech Leadership and Product Management to design and develop the technology that enables great customer experiences. This will include developing production-grade code through vision, definition, planning, execution, deployment, and sustainment. We are seeking individuals with three to five years of experience delivering commercial cloud and backend software products and services at enterprise to internet-scale or experience in a related area (e-commerce, loyalty programs and/or identity access management). MGM Software Engineers have a strong understanding of all software layers including UI, service, data store and communication layers and typically have experience in building Azure of AWS cloud services.
Senior Software Engineer - Front EndAs a software engineer on the client engineering team, you’ll be responsible for the front-end software development for all of our digital products. We are looking for self-directed engineers with a bias towards impact to raise the bar of our platform and guest experience. You will work with our cross-functional team on all aspects of product development: strategy, brainstorming, user research, design, execution, and iteration.
AI, Machine Learning and Data ScienceWe are building out a new strategy for leveraging AI technologies (including cognitive computing, NLP, machine learning, deep learning, and analytics) to develop new customer experiences, improve operational excellence and implement closed-loop systems to improve engineering effectiveness across the consumer products. Successful candidates will have significant experience in data science and AI, including hands-on experience in the design, development, and delivery of complex, cloud-based AI solutions.
“ It is a privilege to be part of the team here at MGM, everyone from senior leadership on down shares a singular focus on defining the future of hospitality for our guests and employees, and technology is at the heart of almost every conversation that I’ve had since joining the organization.”
Senior Manager, Business Development
See What Our Employees Have To Say
MGM is located in the most fabulous city, Las Vegas Nevada, and I joined because it’s exciting and inspiring to be part of the greatest show on earth as we host, entertain, and dine our guests from all over the world. Working behind the scenes with the great leadership team in Technology at MGM has enabled me to share and drive best practices, inclusive leadership and communication, and most of all, to make sure our guests’ expectations are always exceeded.
Executive Director, Technical Product Management
See What Our Employees Have To Say
MGM’s mission is to entertain the human race. With dozens of hospitality and gaming outlets internationals, and an ever increasing play into entertainment, they are living up to it. I have the pleasure of inspiring MGM audiences, current & potential, to have more fun by defining and executing our experience strategy, marrying MGM Resorts International’s array of assets with consumer interest and behaviors.