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Special Events Representative - MGM Springfield

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Description

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
The Special Events Representative plays a crucial role in organizing and facilitating various gaming events, including slot and table tournaments, while also managing VIP ticketing to ensure a seamless experience for participants and guests.

STARTING PAY: $15.45 per hour

THE DAY-TO-DAY:

  • To assist the Slot Marketing Department and Casino Special Events Department effectively, focus on providing exceptional customer service by ensuring seamless tournament organization and guest communication.
  • Engage participants with personalized assistance, quickly address any inquiries or concerns, and maintain a welcoming atmosphere throughout the events. Collaborate closely with the marketing team to promote the tournaments, create engaging signage, and utilize feedback from players to enhance future events.
  • Emphasizing a positive and vibrant experience will not only enhance player satisfaction but also encourage repeat participation in future tournaments.
  • Complete special projects as requested by management ​

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THE IDEAL CANDIDATE:

  • Knowledge of guest service needs
  • Able to effectively communicate in English, in both written and verbal forms
  • Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts​
  • Can work varied shifts, to include weekends and holidays
  • Must be at least 18 years of age or older.

THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally.
  • Free meals in our employee dining room.
  • Free parking on and off shift.
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=16054

Are you ready to JOIN THE SHOW? Apply today!

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