Description
US, NevadaThe SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a Distribution Specialist you will ensure accurate rates, inventory, and policies across MGM systems while serving as a liaison between guests and third-party partners to resolve reservation and billing inquiries.
THE STARTING RATE: $19.00/HR
THE DAY-TO-DAY:
Ensure accuracy of rates, restrictions, inventory, and policies across all MGM systems
Respond to guest and third-party inquiries, including Best Rate Guarantee claims
Use third-party tools to resolve reservation and billing issues; escalate when needed
Monitor rate parity and identify discrepancies across booking channels
Support special projects, including data maintenance, documentation, and timing tests
Input manual reservations into the MGM central system
Perform daily tasks such as rate/policy updates, reservation changes, revenue collection, commission research, and promotion setup across channels
THE IDEAL CANDIDATE:
Is 18+ years old
High School Diploma, GED or equivalent
2+ Years of Prior Relevant Experience
Previous experience in working with the following systems: HBSI, Derbysoft, Opera PMS and ORS, Onyx, and OTA
THE PERKS & BENEFITS:
Health & Income Protection benefits (for eligible employees)
Professional and personal development opportunities through employee programs and network groups
Free meals in our Bellagio employee dining room
Free parking on and off-shift at all MGM Resorts properties
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=16137
Are you ready to JOIN THE SHOW? Apply today!
