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Table Games Floor Supervisor - MGM Grand Detroit

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Description

Detroit, Michigan

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As the Table Games Floor Supervisor, you will play a vital role in overseeing the thrilling operation of our assigned table games and guiding our talented game personnel. Your responsibilities will include ensuring smooth gameplay, reconciling table accounts accurately, and delivering outstanding guest service that enhances the gaming experience. You will be the key to creating an engaging atmosphere while consistently adhering to federal, state, and local regulations, as well as departmental and company policies. Join us in this exciting position where your leadership will shine, and every day offers new opportunities for fun and entertainment!

THE DAY-TO-DAY:

  • Manage performance of dealers to ensure that each game is dealt to the customer with a high degree of proficiency and that superior customer service is provided to guests

  • Monitor guest flow and notify management when adjustments to open table games are needed

  • Observe, evaluate, and rate players objectively and accurately in accordance with departmental policy

  • Maintain proper bankroll levels to accommodate existing or anticipated play

  • Reconcile table accounting accurately and with integrity and maintain card/dice and all gaming equipment

  • Verify the accuracy of all documents and ensure that all procedures are adhered to

  • Notify the Shift Manager immediately of any unusual activity of high limit play or if damage/tampering of equipment is suspected


THE IDEAL CANDIDATE:

  • High school diploma, GED, or equivalent

  • Two years of casino operations experience, or according to property requirement, or an equivalent combination of education, training and experience

  • Able to work varied shifts to include weekends and holidays

  • Two years of dealing experience preferred

  • Two years of supervisory experience preferred


THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally

  • Health & Income Protection Benefits (For eligible employees)

  • Various programs and networking opportunities to help you get promoted

  • Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts

  • Free meals in our employee dining room

  • Free access to our employee fitness center

  • Free parking while on shift


VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14333

Are you ready to JOIN THE SHOW? Apply today!

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