Executive Host - Borgata

Description

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
As an Executive Host, you'll play a pivotal role in creating outstanding experiences for our casino guests, using your charisma and interpersonal skills to foster genuine connections in a fast-paced environment! Your expertise in customer service will help you efficiently manage requests, ensuring that every guest feels valued and appreciated. If you're an outgoing individual with a passion for hospitality and thrive on building relationships, we want you to join our vibrant team and make a lasting impact on our guests!

THE DAY-TO-DAY:

• Evaluate customers’ casino activity to provide corresponding incentives and may have authorization to approve minimum amount of comps and allowances (i.e. room, food, beverage, event tickets, promo chips, free play, airfare or discounts).

• Assist in maintaining and developing property’s customer base through meeting and interacting with customers.

• Ensure customers from assigned regions are greeted upon check-in & check-out, and provides personalized service throughout their stay to the satisfaction of the customer.

• Attend special event functions when appropriate to promote marketing efforts and greet customers.

• Maintain highly confidential customer information by enforcing the privacy of all guests and limits requests for information about such guests in accordance with company policies.

• Resolve customer disputes and complaints to the satisfaction of the customer and the company.

• Comply with all local laws, Title 31 and attends all the mandatory compliance and training sessions.

THE IDEAL CANDIDATE:

• Bachelors Degree

• 1+ Years of Prior Relevant Experience

• Proof of eligibility to work in the country located.

• Exceptional Customer Service

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

• Free meals in our employee dining room

• Free parking on and off shift

• Healthcare, financial, and time off benefits

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11890

Pay Range:

The pay range for this role is:

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!