Description
Detroit, Michigan
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Housekeeping Scheduling Clerk plays a key role in ensuring the smooth and efficient operation of the Housekeeping Department, while maintaining a strong commitment to service excellence for both internal and external customers. This position supports departmental operations by managing all incoming calls, monitor guest rooms status, accurately receiving requests, and promptly dispatching them to the appropriate team members to ensure timely response and resolution.
THE STARTING RATE: $17.50
THE DAY-TO-DAY:
Ensure department personnel are scheduled appropriately and in accordance with demands, as well as any special projects
Post schedules on daily basis
Manage all incoming calls by accurately receiving and documenting requests, and promptly dispatching them to the appropriate services, team members, and/or supervisors to ensure timely response, effective coordination, and efficient resolution​
Assist the management team with shift change activities, including the transfer of all service paperwork and the collection and distribution of keys and radios to and from team members
Monitors real-time guest room status to support fast and accurate room readiness, helping to enhance the overall guest experience
THE IDEAL CANDIDATE:
Clear and professional verbal communication
Attention to details and excellent listening skills
Ability to manage multiple phone lines and requests simultaneously
Available to work varied shifts, to include weekends and holidays
Must have a High School Diploma or GED
Must have at least one year of work experience in the hospitality/housekeeping industry or closely related field
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Health & Income Protection Benefits (For eligible employees)
Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
Free meals in our employee dining room
Various programs and networking opportunities to help you get promoted
Volunteer opportunities to give back to the community
Other various discounts with company partners such as travel, electronics, online shopping, and many more!
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10479
Are you ready to JOIN THE SHOW? Apply today!
