Description
Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
Job Description
THE JOB:
Behind every great guest experience is a team that keeps the hotel running flawlessly. As a Facilities Dispatcher, you’ll be the heartbeat of our operations, connecting guests and team members with the help they need, when they need it. If you thrive in a fast-paced environment, love problem-solving, and take pride in keeping things moving, this role is for you!
You will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their stay with us.
THE STARTING RATE: $21.00 / Per Hour
THE DAY-TO-DAY:
Manage the computerized maintenance management system to prioritize, dispatch, and track maintenance requests while completing required administrative tasks
Own all service requests in a fast-paced environment by multitasking effectively, responding promptly, answering or directing incoming calls, and following up to ensure guest satisfaction
Prioritize guest requests while anticipating needs, acknowledging all guests, and maintaining a high level of service at all times
Support a positive, team-oriented work environment and maintain knowledge of hotel and departmental operations
Maintain awareness of cleanliness, safety, and accident prevention standards
THE IDEAL CANDIDATE:
Must be 21 years of age or older
High School Diploma or GED
Six (6) months of prior dispatch experience in hospitality or similar industry preferred
Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
Must be able to work various shifts, including weekends and all holidays
THE PERKS & BENEFITS:
Free meals in our Cosmopolitan employee dining room
Free parking on and off-shift at all MGM Resorts properties
Health & Income Protection benefits (for eligible employees)
Professional and personal development opportunities through employee programs and network groups
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.Aspx?RequestID=a588c957c6e0
Are you ready to JOIN THE SHOW? Apply today!
