Description
Atlantic City, New Jersey
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a Ticketing Representative, you’ll be the gateway to unforgettable guest experiences. You’ll help guests secure tickets to exciting shows, events, and attractions across our properties while delivering warm, personalized service. From handling transactions with accuracy to turning challenges into positive experiences, you’ll play a key role in creating moments guests can’t wait to enjoy.
THE DAY-TO-DAY:
Sell tickets, upsell, cross sell and process ticket orders, will call for shows, events, exhibits, and attractions for all properties utilizing prompt and courteous service to all guests
Perform ticket verification prior to entry into exhibit and events
Provide educated answers to guest questions, and able to furnish detailed information regarding property facilities and services
Resolve guest complaints within the scope of authority
Utilize and balance a cash drawer and ticket sales with various tender types
Interpret and operate numerous computer and ticketing systems with accuracy
Answer multi-line telephones using proper etiquette
THE IDEAL CANDIDATE:
Work varied shifts, to include weekends and holidays is Required
6+ Months of Prior Relevant Experience in Customer service and cash handling is Preferred
THE PERKS & BENEFITS:
Opportunities for professional development and career advancement including networking opportunities, and community volunteer programs
A supportive and collaborative work environment
Wellness incentive programs to help you stay healthy physically and mentally
Companywide discounts on hotel, entertainment, shopping, and food & beverage
Exclusive discounts with our corporate partners on travel, electronics, online shopping, and beyond
Complimentary meal in our employee dining room, where you can savor a variety of delicious and healthy options throughout the day
Free on-site parking, making your commute hassle-free and convenient
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11975
Pay Rate:
The rate for this role is:
$16.00
This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.
Pay will not be below any applicable minimum wage.
Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!
