Description
National Harbor, Maryland
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
Responsible for providing direction to Gaming operations for the assigned property, consistent with the MGM Brand. This position will be responsible for leading Poker Room team members in achieving the operational and financial goals of the Poker room, monitoring the performance, scheduling, and training of the staff and ensuring high customer satisfaction and an exceptional guest experience. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.
THE DAY-TO-DAY:
- Oversee and provide leadership in the development and monitoring of poker room operations, fiscal budgets, guest service standards and labor optimization to produce both short-term and long-term profitability
- Oversee implementation of policies, operating procedures, training programs, manuals, directives, work schedules, tournament and limit pricing standards, rules and regulations for all poker room staff, and ensure full compliance
- Maintain complete knowledge of all poker room operational functions, including tournament play, no limit/high limit/low limit options, mixed game types, and rule interpretation. Collaborate with the Gaming COE to provide input to the property leader with regard to game type and limit/no-limit mix, tournament structures, and appropriate levels of staffing
- Maintain the highest standards for gaming regulation compliance and ensure compliance of all staff members; strictly abide by state gaming regulations and report issues of non-compliance
- Interview, select, train, supervise, counsel and coach poker room staff for the efficient operation of all related functions. Drive employee engagement through coaching, training, and development
THE IDEAL CANDIDATE:
- The ideal candidate brings 5+ years of leadership experience managing teams within a similar resort or gaming environment, with a strong operational understanding of Poker Room functions and guest service standards.
- They demonstrate proven success leading high-performing teams, driving operational efficiency, and maintaining compliance within fast-paced gaming operations.
- The ideal candidate is collaborative, guest-focused, and confident in making decisions that enhance both the player experience and business performance.
- A minimum of 4+ years of prior relevant experience in casino or poker operations is required, along with the ability to mentor and develop team members while fostering a positive and accountable culture.
THE PERKS & BENEFITS:
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free parking on and off shift
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19856
Pay Range:
The pay range for this role is:
$114,700.00 - $153,000.00
This range represents a good faith estimate of the salary range that MGM reasonably expects to pay for the position upon hire. The actual salary offer will take into account a wide range of factors, including location.
This position is eligible to participate in the Company’s incentive plan.
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!
