Description
National Harbor, Maryland
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
Ready to lead the vibe on the front drive? As a Supervisor of Valet Service at MGM National Harbor, you’ll be the driving force behind the ultimate first impression, high-energy service, and unforgettable guest arrivals. If you thrive in fast-paced environments and love leading teams while keeping the traffic flowing and the energy high, this is your moment.
THE DAY-TO-DAY:
Supervise daily valet and guest service operations to deliver exceptional arrival and departure experiences
Lead, train, and develop valet team members to ensure smooth, safe, and efficient parking operations
Manage staffing, scheduling, and real-time adjustments to match guest volume and avoid traffic congestion
Lead energetic pre-shift meetings to align the team on service standards and daily goals
Maintain safety standards by conducting periodic inspections of designated valet parking areas
Own the guest experience by proactively resolving inquiries and service-related inconveniences with authority
Ensure all team members are trained in safety protocol and able to operate all vehicles (including manual transmissions)
Partner with security and management teams to report unusual events and maintain a secure environment
Foster a culture of accountability, team collaboration, and premier hospitality on the front lines
THE IDEAL CANDIDATE:
At least 21 years of age
1+ Years of Prior Relevant Experience as a Supervisor in a customer service environment
THE PERKS & BENEFITS:
Health & Income Protection benefits (for eligible employees)
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Free meals in our employee dining room
Free parking on and off shift
Healthcare, financial, and time off benefits
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10567
Pay Rate:
The rate for this role is:
$22.00
This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.
Pay will not be below any applicable minimum wage.
Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!
