Description
Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As an Ultra Lounge Hostperson at ARIA, you will be the face of one of Las Vegas' premier nightlife destinations, creating exceptional first impressions through warm, engaging, and personalized service. You will welcome guests, coordinate seating, and support the service team by managing table information and fostering meaningful guest interactions. In this role, you will embody ARIA's luxury brand, ensuring every guest receives an elevated, memorable experience while adhering to departmental policies, procedures, and Forbes Five-Star service standards.
THE STARTING RATE: $17.23
THE DAY-TO-DAY:
Provides extraordinary service consistent with the Bellagio luxury brand standards and S.H.O.W. Service Basics
Maintain number of posting and post sharing requirements weekly
Posting and engaging (liking and commenting) with the venue's social media posts, as well as engaging with review sites, such as Yelp
Actively use social media to engage the guest in an immersive and interactive experience
Greets and seats guests in a gracious manner and distributes business among Gourmet Food Servers equally and as fairly as possible
Monitors guests that are seated, and immediately respond to guest’s needs or request of first contact
Assists in accepting reservations, if applicable; answers phone in a hospitable manner and confirms with the manager if large parties can be accommodated
Checks on the billing status of the casino, room, bill back, and coupon and comp numbers to assist in closing of checks
Maintains complete knowledge of the entire menu and proper food handling presentation and service
Arranges the opening reports, floor plan, and checks
Prints and changes out all menus nightly
Maintains the proper supplies for the hostess stand and podium; cleans and/or dusts host stand and podium
Maintains and makes copies and stocks host/hostess folder
Cleans and maintains all food and beverage menus
Assists service staff in their tasks as it relates to billing, guest requests or guest information
Works with the management team to coordinate break scheduling for service staff while ensuring adequate floor coverage
Maintains pleasant posture, movement, gestures and walking in line with fashion standards and trends as deemed by management
Consistently maintains a well-groomed appearance and hygiene in accordance with Company standards and the brand of the venue
Anticipate guest needs and provide service to each guest quickly and accurately; advises the manager of any guest complaints
THE IDEAL CANDIDATE:
Is 21+ years of age
High School Diploma, GED or equivalent Required
1+ Years of Prior Relevant Experience as a Host person in fine-dining restaurant or similar customer service experience Required
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11125
Are you ready to JOIN THE SHOW? Apply today!
