Lead Barista - Starbucks - Park MGM, Las Vegas, Nevada, United States of America

Description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As an on-call Lead Barista at the Park MGM Starbucks, you will be responsible for preparing and serving beverages, maintaining a clean and organized café environment, and delivering exceptional guest service.

THE STARTING RATE: 17.209 hourly

THE DAY-TO-DAY:

Lead, coach, and train a shift of approximately 3–12 employees.
Demonstrate knowledge of selling techniques and service delivery for both alcoholic and non-alcoholic beverages, as well as menu items.

Resolve guest complaints within the scope of authority; otherwise, escalate concerns to management and notify the supervisor and/or Security of any unusual events, circumstances, missing items, or alleged theft.

Accurately take, prepare, and serve food and beverage orders, including garnishing items as applicable.

Package and complete orders according to guest preferences, ensuring all necessary condiments are included.

Perform opening and closing duties based on shift assignment.

Receive warehouse deliveries and stock inventory in designated storage areas while maintaining organization; replenish supplies and equipment as needed.

Maintain the cleanliness, sanitation, and overall appearance of front- and back-of-house areas, including clearing tables and counters and keeping the dining area clean without disrupting the guest experience.

Establish par levels for daily orders and complete daily order sheets.

THE IDEAL CANDIDATE:

Must be at least 18 years of age.
High School Diploma, GED or equivalent.
1+ years of experience as a Fountain Worker, Barista, Cashier, or in a coffee shop/café environment within a high-volume food and beverage operation.

THE PERKS & BENEFITS:

Wellness incentive programs to help you stay healthy physically and mentally.
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.